Welcome back. You belong here.

Feedback is something our implementation team is trying to figure out. How do we close the feedback loop, from input, to analysis, response and notable change. One of the phrases we’re beginning to use is the phrase “as a result of your feedback.”

This tells the user that first your feedback was heard, second, your feedback is important to us, and lastly, your feedback actually did something. Of course, not all feedback is implemented but it’s all useful.

Currently, we have an online feedback form for our weekend producers. We’re now working on a feedback form for the audience.

Have a great day.

Into the future,

davidT